Information We Collect
At Fact Village, we are committed to providing a safe and secure environment for our users. We collect various types of information to enhance your experience with our educational resources. The data we collect includes:
- Personal Information: Name, email address, and contact details when you create an account or make a purchase.
- Purchase History: Records of the educational materials and resources you have purchased.
- Browsing Data: Information about your interactions with our website, including pages visited, time spent on pages, and resources accessed.
- Device Information: Details about the device you use to access our services, such as IP address and browser type.
How We Use It
Fact Village utilizes your information to improve our services and deliver a personalized experience. We may use your data for the following purposes:
- Service Delivery: To process your orders and provide you with the educational resources you have requested.
- Personalization: To tailor content and recommendations based on your browsing history and purchase behavior.
- Customer Support: To assist you with inquiries and resolve any issues related to your purchases or account.
- Marketing Communications: To send you updates about new resources, promotions, and educational content that may interest you, with your consent.
Who We Share It With
We value your privacy and do not sell your information. However, we may share your data with:
- Service Providers: Third-party vendors who assist us in operating our website and providing services, such as payment processors and email service providers.
- Legal Compliance: Authorities as required by law or to protect our rights and the safety of our users.
Cookies & Tracking
Fact Village uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
Your Rights (CCPA/GDPR)
As a user, you have certain rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data under certain circumstances.
- Opt-out: You can opt-out of marketing communications at any time.
Data Retention
Fact Village retains your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Children’s Privacy
Fact Village does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@factvillage.com
- Phone: (407) 580-5435
- Address: 5185 FRISCO ST, Cocoa, FL 32927
Last updated: October 29, 2025